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Festi Duck is your one-stop shop for party supplies, decor, customised products and party essentials. Everything you need to make your celebration memorable, all in one place.
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Message us on WhatsApp at 9494940832 or email us at care@festiduck.com and we'll help you out.
Browse the store, add what you want to your cart, and head to checkout. Follow the prompts to complete your purchase.
Once your order ships, you'll get a confirmation email with a tracking number. Use it to track your order on our website or the carrier's site.
Not at the moment. Because most of our products are customised, we currently don't offer COD.
Customised products can't be cancelled once placed. For non-customised items, contact customer care before the order ships and we'll be happy to help.
Yes, we offer customisation on many products. Check the product page for options, or contact us directly and we'll guide you.
Record an uncut video while opening the package and send it to our customer service. We'll use it to arrange a replacement for the damaged items.
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