FAQs

1. What is Festi Duck?

 Festi Duck is your ultimate destination for party supplies and essentials, customised products, and event planning services. We provide everything you need to make your event unforgettable, including themed decorations and essential supplies, while also offering personalised products and expert event planning to bring your vision to life

2. How can I place an order?

To place an order, simply browse our website, add your desired items to the cart, and proceed to checkout. Follow the prompts to complete your purchase.

3. How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number. Use this number to track your order on our website or the carrier's site.

4. Can I customise my order?

Yes, we offer customization options for certain products. Please check the product page for customization options or contact us directly for more details.

5. How can I stay updated on new products and promotions?

To stay updated on our latest products and promotions, sign up for our newsletter or follow us on social media.

6.How can I contact Festi Duck customer service?

 You can contact us via WhatsApp at 9494940832 or email us at krishna@abibo.in.

7.How can I contact Festi Duck customer service?

You can contact us via WhatsApp at 9494940832 or email us at krishna@abibo.in.

8.Do you accept COD ?

Unfortunately we are not accepting COD  right now as most of ur products are customised

9.How do I cancel my order ?

Customised products cannot be cancelled .However you can cancel the non- customised products by contacting customer care before the order is shipped and we’ll be happy to help you!

10.What if we received Damaged product / Returns ?

Please record and send an uncut video of opening the package too our customer service to replace the damaged products.